A repair guide is only useful if it is right for the machine in front of you. When a MyHomeAppliances guide gets something wrong, we fix it on the page and say what changed.
Reporting an error
Send the report through our contact page. Include the page URL, the step, figure or part number you think is wrong, and the model number of your appliance if the problem is model-specific. A link to the manufacturer’s manual or notice that shows the correct information helps us resolve it faster, but a report without one is still checked.
Safety reports come first
A report that a step is unsafe, that a safety instruction is missing, or that a recall affects a machine we cover is checked before any other report, and a confirmed safety error is fixed as soon as it is confirmed.
Response times
We aim to reply to an error report within three business days. A confirmed error is fixed as soon as it is checked. If a fix needs longer, for example while we wait for a manufacturer’s documentation, we tell you why.
Corrections, clarifications and updates
A correction fixes something that was wrong: a step, a figure, a part number, a model range or an attribution. The guide gets a dated note that states what was wrong and what it now says.
A clarification rewords a passage that was accurate but easy to misread. The guide gets a dated note saying what was clarified.
An update adds newer information to a guide that was correct when published, such as a revised manual, a new model line or fresh figures. The guide’s date changes, and updates do not get a correction note.
Spelling, grammar and formatting fixes that leave the meaning unchanged get no note.
The record stays
We do not delete a guide to hide a mistake. A guide is retired only when we can no longer keep it accurate, for example when the model it covers has no remaining manufacturer documentation.